Public consultation open for draft single Charter of Aged Care Rights

A draft single charter outlining the rights of aged care consumers, regardless of their subsidised care type, is now open for public consultation. 

Minister for Senior Australians and Aged Care, Ken Wyatt AM, said the Morrison Government was committed to strengthening the regulation of the aged care system so consumers were better protected.

“The single Charter of Aged Care Rights is a vital part of our reform agenda,” Minister Wyatt said. 

“Having a shared understanding between people receiving care and aged care providers helps everyone to work together to achieve safe, high-quality aged care.

“It is my expectation that both the aged care provider and the person entering their program will sign the charter of rights.

“The charter will help to support senior Australians receive high-quality care at all times and in all places. 

“As we move to finalise the charter, it is vital aged care consumers have an opportunity to provide input. 

“I encourage aged care recipients, families and carers to have their say on this fundamental issue. But we also want to hear from service providers, consumer organisations, advocacy groups and anyone else with an interest in aged care rights. 

“Implementing a single charter across all aged care will make rights clearer for consumers, regardless of the subsidised care type, in turn reducing regulatory compliance obligations for providers delivering multiple types of care.” 

The single charter is expected to come into effect from 1 July 2019. 

To participate in the consultation, visit the Department of Health’s Consultation Hub. The consultation is open until 10 October 2018. 

The single charter is set to replace the existing four charters relating to rights and responsibilities of aged care recipients. It is a component of the Single Aged Care Quality Framework and builds on the Government’s new, consumer-facing, single set of Aged Care Quality Standards. The Standards are expected to commence from 1 July 2019. 

For more information, contact the Minister's Office on (02) 6277 7720.

Media contact: Ben Houston, Acting Media Adviser 0423 191 945


Authorised by Ken Wyatt AM, MP, Member for Hasluck.